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  • We took our RV to them for warranty work on 10/7/2016 and we were told that it would be about a month for the repair. 4 months later we got our camper back. Not everything was done ie: Roof work still had an unsealed hole(Tech came out to seal it), strip on closet not replaced(tech came out to replace), front leveling jack still will stop on its own when the auto grounding is engaged (nothing done) and he said it would be washed (not done). After many emails about the work being done, it finally took me saying it was like pulling teeth to get answers to get answers. Of course it was one excuse after another as to why it wasn't done. Rep at the store was Darrell Sexton, his paper work didn't match what he told us as from the date we brought it in to the date he says it was ready. The tag on the camper says we brought it in on 10/7/2016 his paperwork says 10/10/2016 to the promise date we were told about a month to his paper work saying 1/15/2017 to the date completed as being 12/28/2016 when I have the email saying it is ready on 2/6/2017. Also in that time frame our registration expired and Darrell had told us we could get a plate to bring it to the RMV for them to verify the VIN number on the RV and then we were told when we showed up to get the RV that he couldn't do it. Everything in the paperwork is just to make him look good. This whole experience has really turned us against Camping World. After we told Darrell about the front jack he went inside and after trying to find him and the store getting ready to close we gave up and left in discus at this whole experience.
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