| rev:text
| - Very bad service and attitude of the manager.
I visited this place with my friend (total 9) on Friday and my over all experience was really bad.
Initial service:
We entered the menu around 8:40 and were not served water for ateast 10-15 mins. Later we had to ask them for menu cards and when we did, i saw the lady collecting menu from other tables and then getting them for us. I wonder how poor planning it is on a restaurant side to not have adequate menu even when the hotel is not completely occupied.
Appetizers:
We ordered appetizers (just 3 dishes) and those took around 35-40 mins to come. It was only after we ordered appetizers we were served with welcome snack (papad) and that too just one plate with 4 pieces for a party of 9.
Plates/Silver ware:
It was after we ordered appetizers we were given dinning plates and that too only half of us were given the plates. It was only after we asked for more and reminded them that we were not given plates that they bought more plates and silver ware for us.
Main course:
While waiting for appetizers, we though of saving time and ordering main course and requested the lady taking the order to please server us as early as possible since we had to watch a movie at the theater right opposite. We ordered main course and 15 mins after that we got our appetizers. It was almost more than 45 mins that we were not served dinner and we had to leave the place.
When we went to the register to pay for the bill of what we had, we were told by the manager that your food is ready, please take it (its on the house). When one of my friends asked what do we do with it, we are not allowed to take it in the theater, the manager replied, you can throw it. The manager insisted that we do no pay for whatever we had but we didn't felt it right and wanted to pay and that is when we were told by their staff that their computer system is not working properly, its very slow etc etc, i am unable to do the billing.
In between this, one of my friends who had ordered south indian snack instead of proper meal was served well along with our appetizers.
I also noticed that there were few other guests who came in after us (i was able to identify atleast 2 tables with more than 2+ guests on each) who were served food at the same time when we were served our appetizers. It looks like if one orders any south indian dishes are served well in time but if you are a bigger party and order dal, sabji etc then better be ready to spend your whole evening there as these guys think that you are here to spend the whole evening with them.
Over all, not recommended at all for proper dal, sabji type of food and for larger parties. if you have free time, you may want to try it out and see if you are served well and in time.
ALL THE BEST and hopefully you will not have to come out of the restaurant after one and a half hour and that too EMPTY STOMACH.
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