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  • Hello people reading reviews, I recently visited Applied Aesthetics, on February the 8th, I did have an appointment for 11:30am. My visit went very bumpy, it was weird. This review isn't directly about the lady who is known as Kelley, because she is amazing. It's more about the handling of business. I got there early around 11:20pm, in case I had to fill out any paperwork in most cases you do in waxing places. A front desk assistant told me wait that Kelly would be out soon to help me, and the front desk lady didn't have anymore forms she needed to get one directly from Kelley. I waited and waited until around 11:40pm which ran over into my appointment, I saw Kelley run around getting something and she saw me and asked if I had an appointment? Or walk in? It was weird because she had a client inside her office area and I told her I did have an appointment it was at 11:30pm. She hurried back inside to her office area. Then I heard her talking to the client for a while, I guess the client had a lot of questions to Kelley. I was waiting for a bit again, it ran 15 minutes over into my appointment, and it got me anxious. I then saw her client leave and she got me in right away. I didn't want to tell her but when I got on her table there was wax still from whoever, because it got into my nails, long wispy strip. I took it off and felt weird. She did her best to get my hair, Kelley herself is very amazing and sweet, she isn't a bad person at all, it's just her rotating services is a bit off, or maybe she was having an off day? Well in the end she did miss a few spots into my lower Brazilian area. I did get a landing strip left over it was nicely done. After all that she told me I could use the Groupon offer next time but I'm not sure I'll be back, just because my first experience was a little off putting. Hope this helps other who are looking at reviews.
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