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  • This is about the company's customer service not the location. My daughter received a gift card for her Birthday went to go use it and there was zero balance. No one is going to give someone a gift card with a zero balance when I called customer service which the store told me to do they were rude no helpful and basically said too bad for you. As my daughter is 7 and coming to the age where she would shop there frequently but now I refuse to shop there!! I worked in customer service and retail for 18 years and this is not how you treat your customers. There is many things that could have happened like cashier error, theft, problem with gift card system etc My daughter shouldn't have to pay for these mistakes.
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