This place deserves ZERO stars! Worst moving company ever!
Initially this place was the cheapest option... then they got there and started packing our stuff. Every little thing was an extra cost, but it's unavoidable with them. Every inch of tape you could hear the cash register dinging! Every blanket they used. Every inch of bubble wrap. The list goes on.
Let me get to the worst parts... we were warned that if the truck on the other side couldn't get within 75 feet of your door you'd be charged an extra $350. So we moved into our apartment and the truck driver couldn't get close so we had to pay. FAST FORWARD to the next day and another moving truck of the SAME SIZE moving in someone else got in with no problem. We asked for a refund and it was denied. They said it was paid to the independent truck driver and not the moving company.
As the 3 people were loading in our stuff one thing after another came in broken. The best was when they brought our dresser in... it was literally falling apart with every step they took - I told them to bring it back out, it was done... their fault and they should dispose of it. The truck driver comes in and tells the helpers to bring it up to our bedroom. Are you kidding me?! They wound up taking it back but we never saw the driver again - he was scared to show his face.
They never even finished the job. They left our dining room table taken apart after we were told it would be put back together by the people who loaded us. They left things still wrapped in blankets.
Anyway... so we probably lost about $1500+ in broken stuff. Sentimental value of some items was more, that's just putting a price tag on it. We filed a claim and are supposed to get $91 back for our stuff. We are STILL waiting for the $91. It has been over a year!!
Horrible moving company, do NOT use them! Don't be fooled by their low quote... it will at least be another $3000 more in the end.