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  • Usually they're pretty efficient, but don't dare come here on a Sunday when they have their "weekend crew." Walked in to a line, and couldn't figure out why. Then saw the cashier have to leave the register several times to package up food and deliver trays. After waiting almost 10 minutes to order, I was dreadful of how much of my lunch break would be left. Noticing there was only one person making food, I knew I was royally screwed, but tried to remain positive. Until 15 minutes later....when I still didn't have any food. I joined the line again, noticing now two more employees appeared from the back. While waiting for a refund, my food finishes. Sorry, but now my lunch break is over and I've missed out on eating. The guy packaging the food tries to just tell me I can take my food to go. No, there's a reason I'm sitting down to eat, and it's because I can't just take food back to my workplace and eat while working. So, now he knows I want a refund, but continues to let me wait in line while waiting for people to order. Great idea, leave the person who is already exasperated in line again... Definitely learned my lesson and won't take a chance with my lunch break again. Hopefully they aren't trying to build their weekend sales, because they figured out the key to losing anybody who is trying to fit "faster-food" into their time parameters.
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