Very disappointing, I come to this Starbucks on a daily basis and usually it's not bad however the customer service took a huge dip today. Sign says they open at 5 however today I showed up it was 5:32 with 7 people waiting outside and two employees inside behind the counter setting up pastry's with no care what so ever. People standing and knocking and calling and these two employees couldn't even acknowledge us or tell us to wait or nothing. Very very disappointing, I definitely think there is lots of customer service needed at this store and a bit more of responsible management. I will not be returning to this Starbucks as I had to go to work with out coffee today.