This location has completely gone down hill. They got rid of all the good employees and the ones there don't care. The GM sucks! She has a crap attitude and it shows on her face. I didn't go to the Elliot location because she ran it and it sucked. I would drive out of my way to this location because the staff WAS great! They got rid of almost all of them. Now that GM is at this location and now this location sucks. If you order the same, very simple, plain coffee everyday it should be consistent. I never know what's coming out that window. My order is coffee, cream and sugar. Very simple! This location is crap now. Time to find another location or drop Dunkin' all together. I go to this location everyday multiple times a day but I'm about done wasting my money here...