I have never had a problem with the service at the Savory Grounds. The coffee is great, as are the treats when I give in and have one.
The only complaint I have about the place, as with their old location, is the 'stroller unfriendly-ness' of the space. Can hardly get in.
I am not going to leave my baby outside, nor hold her while I balance a coffee. It is enough of a problem to send me to Starbucks. And enough to dock them a star!