Had an issue with mattress on night 1of 3. Front desk graciously showed me 2 other available rooms to choose from adjacent to mine. Saved me hassle of moving from floor with lots of luggage. Excellent location close to local shopping/dining in nice newer area of n Phx. Excellent front desk assistance. More than adequate breakfast buffet kept full and hot by 2 hardworking employees. 2nd visit to see family at Christmas.