I had a massage here several weeks ago, and it was not a great experience. The therapist did not speak English very well, so it was hard to communicate, and I did not feel like he quite understood what I wanted. I had a small issue with my neck so I asked him to work on it a bit, but it turned into a 45 minute (should have been 50) neck massage. I was there for a full body massage. There were several other issues as well. I was sent a survey the next day, where I voiced my concerns, and the manager called me the following week. She didn't offer much to rectify my experience, aside from offering another massage at the same price I paid for the first one. The spa is in a really convenient location, close to my house, so it's too bad I won't be returning.