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| - This place is not doing so well on Yelp, while the other location on Lee Road seems to be doing just fine. If you've been to both locations, you'll quickly see the difference. While the desserts seem to be of the same caliber (I've only had desserts here, so I can't speak for the comparison of everything else), the service and atmosphere are seriously lacking. The wide, open space lends itself to a clean feeling, but the place was not actually clean at all when I was here. There were napkins strewn about, crumbs everywhere, and the staff was pacing behind the counter, looking bored and clearly not interested in the upkeep of the place. To add to that, the staff was also just plain unfriendly, and unfortunately it seems like everyone has had similar experiences with rude employees. I'm glad I live so close to the other location, so my opportunities to check this one out are very limited. I hope for the sake of the business, the owner considers a retraining day or overhaul of customer service employees.
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