I was really disappointed by the service. The server was not very personable and did not check on my partner and I at all throughout our meal.
I ordered the fajitas which were ok, nothing memorable and my partner ordered steak. Unfortunately they did not serve our meals at the same time. I received my fajitas and 15+ minutes later he received his steak. I realize we requested the steak to be well done which takes time, but the meals should have been better planned so that they could be served closer together. We asked a server where our steak was and informed him we had been waiting for some time. Instead of going to check on our order he first cleaned a nearby table and chatted with another staff member. I just feel he should have taken our concern with more importance and checked on our food right away. By the time he got his steak, I was almost done my food. I only started to eat before him to prevent it from getting cold. On a positive note the steak was pretty good and cooked like we asked.
Another aspect of the experience that I did not like is that the restaurant only serves bottled water which of course guests have to pay for. I think tap water should be an option, one for the cost and two because of the environmental impact. Only serving bottled water is not environmentally friendly!
Lastly, why are there only male servers? I would like to see a bit more diversity in that regards.
Positives- decent steak, nice ambiance, quiet enough to talk easily.
I probably won't return to this place. I didn't have shisha here so I can't comment on how good it is. If I want shisha I would most likely go somewhere else.