This McDonald's has a lot of service problems. Orders are inaccurate (drive-up especially), service is slow, and management does not care. I've submitted repeated feedback via their corporate website - nothing has changed. Latest incident was on 12/14/2017 at 6:45am in the drive-up. I was ignored in the outside lane while several other customers in the inside lane gave their orders. I just drove to the only open window and complained that no one took my order. The female manager on duty was near the window so I advised her of my experience and she said, "I apologize but we only have 1 person taking orders - we're short-handed" and she walked off. Well that's not my problem. If you don't want my business, place a sign up at the drive-through that advises us. Management simply does not care, so this attitude is conveyed to the workers. I feel sorry for the workers. Sorry McDonald's on S Higley Rd - I finally give up!