Always available when I need her and always hooks it up! I refer my friends when they mention they need a hair cut and all of them loved her! I've gone to my fair share of salons and the stylist either didn't give me what I wanted or gave me what I wanted but at the expense of my healthy hair did it without a fair warning. Ashley is always spot on and helps me make healthy decisions for my hair when I'm in her chair or doing my daily routine (: