I must have gotten lucky with only needing something easy. Tried to use my oven this morning and the heating element decided to crack in half. I tried Home Depot but the part was not in stock and would not be available for 3-5 days. This place was close by and open early on a Sunday. They had the part and were friendly and helpful. I might have paid a little more but to have my oven back up and running was worth it.