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  • Went last Saturday to celebrate my birthday with family and sat outside on the patio. Nice patio but the couch we sat on was dirty. Ok no big deal, I understand they can't shampoo it everyday. We were kind of tightly squeezed, so we asked our server if we could move the empty table next to us down and connect them and he Said , "yeah", and he walks way and doesn't even do it for us, my elderly father had to get up and do it himself. So we were there at happy hour , it started at 4:00 , and it was 4:05 and we had no happy hour mentioned or no happy hour menu from our server that took our drink order. My mom asked if we could see a happy hour menu and the bus boy Said "it's not happy hour", so my mom Said "Well when does it start" and he Said "at 4:00" my mom said "its 4:05" . He then brought us the menus. We ordered 6 appetizers. At this point I never got my Pepsi , so I mentioned it to our server and he was such a smart ass, he Said "you'll get your drink, don't worry",with a huge attitude! I was embarrassed, so I said "oh it's not a big deal, when you get a chance". He walked away and I looked at my mom and said, "oh this is gonna be fun"! So he brought the Pepsi and we got our appetizers. They were fine, no problems with them. He came around to take our dinner order and We all ordered fajitas , we were four people and he said they were big enough to to split, so we ordered two orders. He said if you pay and extra $4 they give you extra protein, lol, yeah right, we literally received two chunks of the mahi mahi and about 6 strips of steak! This was for both., like 4 tortillas for Both as well. No rice and beans at all, I mean for $26 you'd think you would get rice and beans included! The fajitas, I mean I have had better at many less expensive Mexican restaurant, the steak was dry, the flavors were sorta bland. The waiter had kind of an attitude the whole time, so I was afraid to say anything . We then ordered 2 desserts and split them as well. We never got drink refills unless we asked for them. What has happened to customer service? I was telling my mom while we were eating that there is no such thing as good customer service anymore, she said "yeh I never expect it, so I'm not disappointed". We spent about $130 between the two separate checks we had and it was so not worth it!!
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