This was one of the worst dining experiences I've had in years.
First off, we get there and they sat my pregnant wife and I at a table in the middle of a walkway. Then, the narrow area between me me and the man behind me turned into a walkway for all the servers who never once even bothered apologizing when they consistently bumped in to me.
Then I went to order. Well I had been looking forward to the spare ribs on the menu, but when I ordered they were "sold out." My meal came out: beef ribs (that had both the taste and texture of leather) and brisket (that tasted something like sliced roast beef soaked in ketchup). Well it's a good thing I wasn't to keen on the beef ribs because as I took my second bite out of one boom I was hit in the back of the head by another server and dropped it on the floor. Once again, he didn't bother apologizing or bringing out more.
After our order came out I counted four plates of "sold out" spare ribs that came out of the kitchen and were delivered to people who ordered after us. I attempted to flag down one of the servers.....any of them would have been nice......but was unsuccessful, apparently refills on your drink are completely out of the question.
Finally I waited 20 minutes for my credit card to come back from wherever it went and I left.
I will never go back to this place, the food was terrible and the service was worse. Avoid it, there are much better barbecue joint in Phoenix.