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| - If there were no other rooms in Las Vegas and the Baymont was giving rooms away, I would still not stay here. I booked this room through Southwest Airlines because it was near the airport, cheap, and I have enjoyed other Baymont's in the past. I checked in late Thursday night (3/21/13) and waited about 30 minutes with one other person checking in for someone to come to the counter. Upon entering the room, I notice a nice stain on the carpet between the beds. No big deal, right? It's a hotel! I go to sleep and wake the next morning for a nice hot shower. Turn on the water and there is no hot water. No big deal, right? I stroll down to the front desk area and there must be four boys and girls high school teams trying to eat the continental breakfast with a line about 30 people deep. It wrapped around the center island and up a hallway toward the guest rooms. No big deal, right? I head to the front desk and ask about the hot water situation. Front desk clerk: "The entire hotel has no hot water." Me: "What?" Her: "Yeah, whole place." Me: "Well, how long?" Her: "A couple of hours." Me: "I have a meeting to get to and I need to shower." Her: "Well, there's cold water." Me: "Is your manager around?" Her: "She'll be here in 20 minutes." Alexandra Daro, the general manager, informed me that since I booked the room through Southwest Airlines, she was not able to adjust my rate and did offer to email me a voucher for another stay at this Baymont the next time I am in town. I agreed this was fine and gave her my email address. That voucher has not come, and frankly, I am glad. After a cold shower, I grabbed a banana (food line about 20 deep now) and high tailed it out of that dump!
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