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  • Well, we enjoyed the sales process very much. The delivery part was the short falling with these guys. Kinda ironic because the trucks advertise 5 Star delivery. The delivery was on time but the guys gave my wife a hard time. The salesman insured us the old fridge would be removed to the garage or taken away if needed. Well, not so fast. The delivery guys were going to leave it behind in the kitchen I might add because the door wasn't large enough to remove. The guy said "we can't move it according to our policy due to if we break it"... Very frustrating because now my wife is stuck with the dilemma. She called me and I said it needs to be done and you have our permission to move. If it breaks its ok. Well, after a huff and puff they finally moved it. Secondly, some of the bedroom furniture was damaged. No big deal but the issue is now we have to wait an entire extra week for the next delivery. Not cool. You guys should hold open space in the trucks for a speedy return next day for current customers who have this issue. What happens if the next delivery is broken? Do I have to wait another week? (((Very Poor!!))) We spent over $5,000 and expected better delivery service. Very frustrating.
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