I started going here about a year and a half ago as it was close to my work and accepted my insurance. But it seems like EVERY TIME I come here there is an issue. Yesterday was the final straw-- I will be looking for a new doctor's office.
I called yesterday morning to make an appointment with any doctor for abdomen pain. I was already not feeling great and left work early to go to this appointment. When I got to the office the front desk said they didn't have it in their computer system. The lady at the front desk admitted that they had probably made a mistake (I had confirmation) and forgot to save my appointment. This is the second time this has happened. There was a girl in the other line having the same issue except she made her appointment month ago. The lady stated that they couldn't get me in with anyone for 4 hours. Not happening. I ended up leaving and going to an Urgent Care.
I always have trouble getting prescriptions here. Usually the doctor's assistant's fault. One time it took over 3 months to get them to send my prescription to the mail in service. Ridiculous! Recently she said she sent a multiple month prescription only to find out she messed that up and only sent one month. Every visit requires multiple messages through the portal because they just can't get this stuff right.
My doctor was nice (although extremely busy-- she must only work a few days a week because it takes months to get an appointment) but again this office requires too much followup on my part. I will not be returning!