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| - Is there a negative 5 star option?! At first, we thought this move would be amazing based upon how smoothly the estimate process went. We got a great, competitive quote, and were excited to work with these guys. Unfortunately, it was all extremely downhill from there. First they dispatched a driver who only had enough room for slightlt less than 1/3 of our stuff. Then, they sent a team with a uhaul type truck to load the rest of our house, but they showed up just before the cleaners arrived. (That's 3 hours after they were supposed to be done!) The next day I was informed that the 2nd load items would be packed in a shopment container, and would arrive around the same time as the 1st load. Not ideal, but better than nothing, right? Wrong!! Our 1st load was delivered today, 7/13/14. Our 2nd load? Well, its back in Phoenix. When will it be delivered? Hopefully by 8/15/14...seriously?! They tried to make it better by accepting partial payment for the 1st load, and offered $100 per day for our stuff until it actually arrives. I guess we'll take it since that's the "best they can do" but we'd rather have our stuff, especially since ALL of our 1 yr olds stuff (clothes, crib, diapers, etc) are part of the 2nd load!! Long story short, the actual movers were PHENOMENAL, but Dircks/Mayflower are AWFUL! !!!!
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