Food: four-star, greasy diner food.
Service: two stars. Slow as $&!%.
We came in and ordered just after another group of four. They ate, paid and left before we got our food.
Another couple came in about 15 minutes after us. They were nearly finished with their meal before we got our food!
We probably sat for 45 minutes before getting our food, and ate it in less than ten. Weak, weak sauce.
Decor: sort of a dive, has been an institution in the neighborhood for years.
I had the Pittsburger with bacon. After being touted best burger in town, it's only just very good. Just average. What puts one burger over the top? I don't know, but service has to come into the equation somewhere...