I'm shocked at the negative reviews, frankly. I ordered a leather purse and in just 48 hours, it was delivered and in perfect condition. It was exactly what I wanted and made of high quality. I've already had a number of compliments on the purse. Yes, it was expensive, but you can see from top to bottom how well it was put together. The purse even came in a beautiful cloth bag. I'm thrilled and will probably order something else from them - I've been eyeing the portfolio bag!