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  • Online ordering here is the way to go: skip the line, easy and correct. I do really love that their employees get the on-line orders, even the complicated ones, right each time. As far as customer service goes, they get an A from my family. When you do order online, their system allows you to choose toppings and then also provide specific instructions, if needed; i.e.: light on mayo, extra jalapeño, add black pepper, etc etc.... and I'm pleasantly surprised that their employees actually pay attention to all those little details. As far as the sandwiches, when the bread is good, it is a decent sandwich. I prefer the crust crisp and the dough light and airy, but it's a mixed bag and, at times, we've found the bread didn't have that fresh taste and feel. I have started asking them to go LIGHT on the vinegar and skipping the EVOO though because we were finding the bottom side completely mush by the time we got those sammies home. No bueno. Their meats are pretty plain in flavor on the cold cuts (usually get a turkey club or some other turkey/cappacuolo variety; hubby likes their roast beef, but again, I find it plain) I typically order every topping to give it some zing and flavor, and then it's pretty good, although nothing one can't make better at home. It's all about the convenience here!
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