I've only been to a Ruby Tuesday once in my life and that was in Upstate New York. Yesterday I needed to eat somewhere close to my work and this was the closest option.
To start, when I walked in the door the first thing the host said was, "Who are you?" I have been hosting and working in a restaurant since I was 16 and I've never ever said that to someone. It was really rude.
My buddy was sitting at the bar so I went to sit with him (insert evil glare from the hostess here). They had the Red Sox game on so I couldn't really complain. The server was good, but I noticed she was doing her homework behind the bar. I needed water a couple of times and didn't get it because she was distracted. I know how these businesses run and I would never allow my employee to do their homework where someone could see, or at all for that matter.
Food was good. I had the chicken fresco with mac and cheese and a salad. The salad was disgusting and wilted but the rest of the food was pretty tasty.
A couple other things I disliked about my experience here: they were cleaning the restaurant in front of the customers. I don't mean just cleaning the dirty tables, but getting on their hands and knees and scrubbing parts of the restaurant. I nearly knocked a guy over walking out of the restroom. I realize they were slow but it turned me off a bit. Also, the other employees were talking about tables right in front of me. They could have refrained from that and filled my water that was empty right in front of me. They were also eating right in front of me which I find unsanitary and unprofessional.
In a nutshell, the food was this place's only saving grace, but I am not going to go running back anytime soon. They are a little better than Applebee's but not much.