This was Not a great Holiday Inn experience. The next worst would be the Holiday inn express in Lake Wales ( avoid it). I stay at IHG at least a few times a year. The ladies at the service counter seemed uninterested in customer service. After showing no interest in helping us with any issues, we decided to push our way to the room and straight upstairs for dinner. Wow! I mean, WOW! The bartender was watching tv while I stood waiting for multiple minutes until a woman finally walked up to me and asked if I needed assistance. It didn't take long to receive the food, and the only way I can describe the food is soggy And incomplete. You get about 2/3's of the menu description but you also get it soaking in a puddle of water. Fish tacos were the perfect example. Don't bother. Definitely get take out but maybe stay at a different place.