I used to consider this a 4* establishment. But recent changes to the food and increased prices have messed it all up. Johnny Rockets seems to be chasing a more premium product now. The burgers are still good but gone are simple potato buns and now it's brioche. Gone are basic French Fries, replaced with a Wendy's style "natural cut" that aren't as tasty to me. And prices that rival or top Fuddruckers, without being as generous or as good a quality beef, is the stake in Johnny's heart.
No complaints about service - a tip is to sit at the counter if you want more attention (refills etc).