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  • In general, I enjoy Great Harvest Bread Company; I used to eat at locations before I moved here and love the location on Hualapai. The is was my first venture to this location. I happened to see it in route to the furniture store and decided to come back for lunch after my purchase. The first thing I noticed, no welcome when entering..it's a small thing, but the extra touch that I'm used to at other locations (the store did a a few people, but not by any means crowded). There was a young lady ringing people and a couple of people in line; another passed me to take a sandwich to someone, without so much as a peep. I paused the bread slices awaiting my turn, the young lady went back behind the counter, no comment, no offer of bread. It was my turn so I went to order; no smiles or kindness from the young lady ringing. ..only appeared to be annoyed as I smiled and told her how much I enjoyed the other location and it was my first time there. I asked a question, and with a roll of the eye, was told they didn't have the item I requested. I ordered the sandwich, she rang order & pushed the receipt to me across the counter (not for signature, but my copy. .is it too much to ask to hand a customer a receipt ). She did ask me if I would like bread/butter, and when giving it to me did the same, sat it on the counter near the register and slid it across. All the while with a scowl. The young lady who brought my sandwich, no smile, appeared irritated as well. The sandwich was ok; great pesto, but the ends of the bread were harder than I'm used to for some reason and the shredded iceberg lettuce was wilted. Perhaps an off day, perhaps selective with niceties, I don't know, but the staff did not make a good impression to me at this location. With a range of options for good food, I tend to choose places with good customer service. Perhaps management can work on this with staff and perhaps things may improve...I guess time will tell.
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