I didn't have high expectations for this place (as the other two locations had terrible reviews) so you won't be too surprised with my report that this location sucks too.
We had a work function here so regardless of bad reviews, I could not bring myself to pass up free food and drink and mingle with colleagues.
Both the food and drink weren't actually half bad. What ruined the experience was THE SERVICE.
Oh god, the service...it was MUY HORRIBLE.
We had the entire 2nd floor rented for a group of 20. We had made the reservations far in advance and the food had all been pre-ordered so that we were all sharing. Thus, no reason that the kitchen should have had trouble dishing out the food quickly.
Upon arrival, I ordered a mojito. We had our own bar and bartender on the floor. She was quite sweet but she was so slow with the drinks - 15 minutes later our first round of mojitos and margaritas arrived. To be fair, they were quite good, but we were annoyed at waiting.
The appetizers (shrimp ceviche and guacamole) were meant to be out for our arrival time (5:30pm) but we didn't see any sign of food until 6:30pm or so. Then we waited another hour in between for the mains to arrive.
Considering it was Tuesday between 5-7pm and we had pre-booked far in advance, there was really no excuse for the slowness!
We had platters of shared tacos: Cochinita Pibil (pulled pork tacos), Poblanas (chicken with mole sauce) and some kind of beef enchiladas.
The food was quite good - I like spicy, but we had a few people who couldn't eat much of anything because they found it too spicy.
We had trouble getting our drinks refilled throughout the meal. People were dying for water.
They did have a decent outdoor patio area on the back of the second floor which we made use of when we first arrived.
Decor - OK
Food - OK/pretty good
Drinks - pretty good
Service - completely inadequate!!!