Clean, organized, great inventory, the Manager working a few days ago was very helpful. I dont know his name ( sorry) . As far as the customer service counter, on a visit prior to this one ( back to school shopping again) she was rude and ignorant. Thank you for NOT telling me that you can look up my transactions off of my debit card and causing so much confusion. I'm glad that Kat at the Charleston store could fix the mess you left me with. She was an older black woman didn't catch her name.