My Mom was in town and wanted a facial. Lavender is a local spa and I wanted to give them the business, What an awful experience my Mom had!!! The man, I think Scott, only wanted to wrap her shoulders in hot towels which my Mom told him she didn't like. She said, please work on her face....it's a facial! He wasn't interested in anything my Mom had to say from the steam being too intense or that her face was hardly touched! She was visibly upset when he finished his 35 minutes of nonsense! $75 for one of the worse experiences at a spa! Then the man stood there waiting for a tip...told him no tip for you. The salon also stinks from toxic nail and acrylic dust I shouldn't have paid....if you ever have a chance to get a facial there....keep driving, the facials are a rip off!!!