I'll NEVER patronized this Bob Evans again. It wasn't that crowded and we were seated right away. A young man that appeared to be a manager took our order. People came and went around us, but our food never came till about 45 minutes later. A young girl brought our food but never came back to ask if we needed anything. She appeared very flustered and said how busy they were and that our order had been "lost". After our meal, we had to ask at the counter for a take out box. At the register were two young people hanging around, laughing and chatting. They seemed to care less when we said that we didn't get our check. They asked who our server was and she again hurriedly swiped something at the register to give us our receipt. At that point she never even looked at us or apologized for the terrible service. I see several other posts about this restaurant and its management. There is a definite need for change in this place if they want repeat customers.