I'm not sure how Hyatt determines their hotel categories, but I'm glad they consider this a category 1, meaning it required the fewest number of points for a night. With most of the Hyatts in the area being the same, I chose this location based on reviews and its proximity to Carowinds. I had no idea that we would be able to see the rides from our window!
I checked in through their mobile app in the morning and picked 3pm for arrival (their standard check-in time). We arrived just after 4pm and found that our room was not ready yet. I had booked a king room and all they had was an accessible king. Or I could opt for a room with two double beds on an upper floor. After the front desk person offered half of our points back, I decided to take the latter.
The hotel overall is what I expect from Hyatt. Modern and clean. The room was spacious enough with a separate sofa and bed area. After flying in on a red eye and then spending our day at Carowinds, I was ready to crash. The beds were perfectly adequate for that!
I like that they have a breakfast bowl concept. It's something different anyway. There is a card by the hot items that gives you a step-by-step list for constructing your bowl. They advertize cage free eggs, which is a bonus. Who knows what that even means now, but they tasted good. Certainly much better than the tasteless, watery egg-like material you might find at other hotels.
Overall, completely satisfied with our stay. The hotel worked out great for us to visit Carowinds. I even took a quick trip to the park after breakfast for a few more rides before we had to check out.