When I was new to PHX I was dying to find a new hairstylist that would do what I actually wanted without trying to talk me out of it (I come from a background of cutting, styling, and coloring my hair as well as friends and family). I went here with hair almost to the middle of my back and my split ends were horrible, I asked that they cut 8 inches off of my hair, the stylist I had said OK, asked if I had a picture of the style I wanted to go to and cut my hair exactly as I asked. It was a great experience. I have yet to try their tanning and massages, but that is next on my list.