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  • Called City Wide and spoke with Rob after a nightmare with Discount plumbing. (Discount wanted to bump their price quote up almost $300 when they got here; their guy, Danny, kept calling me "sweetie" while he was trying to inflate the quote, as if that isn't demeaning in itself; then proceeded to order a cheaper and smaller water heater than originally price quoted, which also would have been too small for our sq ft and usage, until I caught him and fired him on the spot.) Saw City Wide's ad on Yelp and they were rated very high, but I later realized that this is probably because they have only allowed us to see their good reviews. Rob answered the phone, seemed sincerely surprised about my experience with Discount, said their owner was good friends with Discount's owner, and said he would be out to our place the next day as a special favor to me, since we had no hot water for two days now. Should have known when they said the owners were buddies, but when Rob came out, he tried to pull the exact same scam as Discount by trying to bump up the price, then insulted me by trying to claim I was to blame because I didn't go along with being taken advantage of! Whatever happened to honesty and pride in what one does? Found Chris Serrano at Chris S. Plumbing who did the entire job, including all the so called "$300 extras", for about the price the other guys originally quoted me without any of the rip off tactics. Guess this "Sweetie" isn't as dumb as she looks.
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