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  • I have been to this place at least thrice and Mr.H is a huge fan of the salad here. And most times I end up coming here to pick it up for him. My recent visit however left a sour taste in my mouth. As we all know, Eaton Centre food court is very crowded during lunch hour. There is absolutely no place without a queue, Urban Herbivore was the same. There were people in line to pay and then there were people standing in front of salad bars waiting for service. After I paid I noticed we were all crowded (people paying and one who had already paid) around the pay area and hence I moved forward to the second salad bar (in front of the centre table). The man in the 2nd salad bar was helping another woman and I waited till he got done (note: I was the next in line anyway, the lady behind me was using the 1st salad bar). Once he got done he stands right in front of me starts calling for the next customer, I'm staring right at him and saying"Hi! Hello! Excuse me" and he totally ignores me. He points to a blonde lady behind me and she being a nice woman points at me and says I'm next. And this is what happens: Me: I've been standing here this whole time. Server: I can't serve you cause you are not standing in the right place (so rather than telling me that he chose to ignore me??) Me: Huh?Where am I supposed to stand? Server: You are supposed to stand next to 1st salad bar cause I may not be making a salad next. We have rules. Me: (Huh?) Well why didn't the lady at cash tell me where I'm supposed to stand, especially if you have rules! Also, there is no place to stand cause it's so crowded. Server: I'm sorry, I cannot discuss this any further. (I move away and then he calls me back saying 'ok I'll help you this time') He proceeds to make my salad and starts telling my about the rules and why I was wrong to stand where I stood (after telling me he was done discussing). I just tell him to make my grain bowl so I can leave. I have stated this before and I'll state it again in my review, whether I pay $100 or $10, if I'm not being treated well at an establishment, It's just not worth it! I refuse to pay someone to be rude to me. I will not and never will be going back to Urban Herbivore again.
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