I must relay my most recent experience at this Trader Joe's on April 6, 2015. I came into the store after having just put my dog, Pepper, down at the vet in the same shopping center. I only went in there because I could not bear the thought of going home and not seeing my dog. I was walking around with my sunglasses on because I could not stop crying when one of the associates asked me if I needed help finding anything. When I could not speak, he retreated, but must have said something to the manager. The manager approached me and asked if I was ok. I told her what had happened and she then also retreated, but she returned with a bouquet of flowers and handed them to me and hugged me and said they were on the house. The cashier also hugged me and told me everything would be ok as I was leaving. I did not go into the store to get sympathy from anyone, but I received unbelievable kindness from total strangers.
Trader Joe's is affordable and I have found their products to be of good quality. They have a good choice of unusual items that have become favorite's at our house. However, it is the exceptional customer service at this particular store that keeps me coming here from twenty miles away.
You guys have seriously won my loyalty to the end of time.