| rev:text
| - I write this review conflicted & with great sadness and disappointment.
I was a loyal client of Paul's since Dec 2015. I began acupuncture and cupping for anxiety, stomach issues, headaches, muscle soreness and chronic pain. I started going twice a week, consistently for three to four months, before dialing it back to once a week, and then recently, monthly.
It was always a long-term goal of mine to be able to use acupuncture/cupping sporadically when my body needed a reset. Recently when other expenses (and medical bills) became too high, I had to cut back on regular visits. It was NOT at all due to my unhappiness with the treatments. I always enjoyed them and felt they did help me, even when going infrequently.
However, it is here where my experience sours. I scheduled a follow-up appointment, about a month from my last, for next week. Paul reached out to tell me he felt he couldn't properly treat my case with such infrequent visits. I told him I completely understood and respect his opinion but it was not financially feasible at this time. I told him I'd defer to him regarding his recommendation of treatment going forward.
He suggested we STOP acupuncture until I could come weekly or biweekly. I agreed and had FULLY intended to return when financially the situation allowed. However, I then asked how to proceed in regards to my previously scheduled appointment for the following week. He told me he saw it best to cancel it until I could come more regularly.
I am shocked, disheartened and blindsided that he refused to honor my scheduled appointment (after previously saying he would). It made me feel like he didn't see value in treating me, even one last time, when he realized he couldn't upsell me into a future, more expensive package. In good faith, I feel honoring my appointment would have been the respectable and professional thing to do, especially considering how long I've been seeing him.
And, I would have returned at a later date.
Now I will not. And I felt it important to share my story.
When you struggle with health problems for a long period of time, like I have, and spend countless sessions confiding in someone and believing they have your best interest at heart, you'd hope they'd treat you better than this. I've spent a lot of money there over the last year+, so this final interaction leaves a VERY sour taste in my mouth.
Furthermore, I never complained about my treatments. I never said Paul didn't deliver on his promises. In fact, he made it a point to never promise anything, and I liked that. I left every session feeling more relaxed, calm and in less pain. I thanked him countless times and told him I was grateful for his help. To be treated like this when I couldn't open my wallet deeper is eye-opening.
I am saddened to lose this resource, which had been helpful.
Paul is good at what he does, but often comes across as brazen and unsympathetic. So, if you are sensitive like me, and expect empathy and understanding, I sadly do not recommend this clinic.
In the end, our personalities clashed, and it sadly outdid all the good that was being done on the table. Truly disappointing.
I hope no one else has to experience something like this in their quest to get relief from health ailments.
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