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| - I had both an incredibly positive experience, and then a very negative one so I'm not sure what to think.
1st visit - Was recommended to this shop by a friend. The guys were friendly, and got me booked in quickly. They diagnosed a broken wire in the ABS harness and had me out the door for a very reasonable cost.
2nd visit - brought a different vehicle in for an oil change and check over. The oil change was quite expensive, but I wanted the inspection so I didn't balk too hard at the price. Despite showing up early for my appt, and the shop being empty, the service took about triple the time it should and since I didn't have time to wait for the estimate for repairs I was emailed with it the next day. I found it odd that it was quoted in a couple sentences, not broken down by lines with parts and labor costs like every shop I've ever seen.
Here's where I have the issue - I am an ASE certified technician myself, in addition to also having many years of experience writing estimates AND having access to Mitchell (the industry standard program for costing labor). I am in the oil industry now and don't have a lift - this is the only reason I didn't just do it myself.
The price I was quoted was more than DOUBLE what the parts labor cost should have been, and it was clear that things had been charged twice. (IE: if you're changing ball joints at the same time as an axle you don't charge for splitting the spindle twice, since it's already apart.) I had a friend at another shop quote the exact same repairs with full retail price and it came in at HALF. Also, I was told my belt and pulleys should be changed due to a noise it made at idle for hundreds of more dollars - the actual source? Loose plastic tab on my grille. Fixed with one 10 cent screw.
Bottom line: they do quality work, but be very careful and get a second opinion with their estimates.
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