Unsure where some of these comments come from. We used Hyatt House for a get away weekend. The entire experience was most enjoyable. Had a large presence of Steeler fans and the free transport service to the light rail station was most efficient. Did not take my car at any time for two days. Even got to visit Phipps on recommendation of main desk.
Rooms were most comfortable and amenities well supported by staff.
Great location away from inner city hassle, but only 5 minutes to most major events.