I had just landed in Phoenix after having not visited in over a year and I knew that I wanted to visit this place. It is one of the few places that I have been to that sells sfogietelle and I need one. As I walked in there was a definite change to the bakery. I was greet and told that they will be with me in a minute. I ordered the sfogietelle and asked the girl behind the counter how to actually pronounce it. Her response, "I am not sure how to say it but that sounds right." I was surprised by the response and that is why I would give 1 star for the service and 5 stars for the pastry. Overall, I will be back because it is one of the few places that I can find the sfogietelle.