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  • We usually go to the Viva Salsa in Boulder Station but we live a lot closer to this one so we decided to give it a shot. The first time was great staff was friendly and even though they don't have the best selections for salsa (compared to Boulder) they had our favorites. We went back a couple of nights ago and were served by Raul and we will NEVER go back. He messed up on every meal. My son ordered tacos without onion and cilantro (got onion and cilantro, Raul knew because he apologized as we went to get it and didn't fix it). I order a quesadilla with shredded chicken and got grilled chicken (most people would consider it an upgrade but I dislike the flavor). My husband ordered nachos with grilled chicken he got cheese nachos. He didn't notice right away because there was so much cheese he thought the chicken was under it but after starting to eat he noticed there was none. He went to talk to Raul and Raul said he order cheese and my husband say no I order grilled chicken. Raul argued with him as another employee finally showed up they went and got the receipt we were charged for chicken. So Raul goes and makes new nachos for my husband and when my husband grabs them Raul blames my husband again he was saying things like "how did you not notice?" Never once owning up to his own mistake and blaming my husband the whole time.
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