The only reason I'm giving two instead of one because there is a male worker here who is amazing and does a great job. Other than that every time I go I order a coffee malt with chocolate syrup and Oreos and every time the workers have no idea what a malt is or they mess it up somehow. This isn't once or twice, I can't even count how many times I've been here and they mess it up. Just take the extra 5 minutes to go to the desert ridge cold stone because whoever trains those staff members actually knows what they are doing.