I don't know why the reviews are so bad! The clothes are inexpensive and you can only take three items at a time because the area is slightly ghetto they probably do it as a precaution. Everyone I have ever talked to in there is extremely sweet, nice and helpful. I have never been treated rudely. Normally I shop at Express and Guess, but if I need something for camping or that is going to get dirty I get it here! I bought work boots here when I worked at a auto shop for like 16$ a pair and it was buy one get one free, I still get compliments on them from a lot of people.
I love it here and the people giving it bad reviews are probably the kind of person that throw fits and retaliate unnecessarily when they don't get their way. I love the staff here, some of them are young but if you ask for help they'll help you.
Also a great place to buy clothes for shelters sometimes they have things for a dollar.
5 stars for all the people I have ever dealt with in there.