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| - La Baie (or The Bay) is the last large multi-floor department store that is still around in downtown Montreal from my younger days. Back then, there used to be The Bay, Eatons, and Simpsons and now, out of those 3 big department stores, only La Baie (The Bay) still exists.
We used to do a lot of shopping in The Bay back then but nowadays, I will only go there when I am downtown and want to buy some name brand clothes or a nice not too expensive but not too inexpensive piece of jewelry.
In this recent trip, I wanted to buy a Canadian Olympic Team Tuque and perhaps the matching mittens. I went there during my lunch and the store wasn't too busy or crowded. When I went in, I walked close to the escalators where I looked for information on which floor I could find the items I wanted. They were on the 7th floor. I took the escalators to the 7th floor and one thing about the escalators is that after going up a few floors, I sort of lost track of the floor I was on and they didn't have the floor number in what I thought was a noticeable spot (on the floor at the top of the escalator). They had a small sign on at least one of the floors on a pillar near the escalators. A far better place in my opinion would have been to have the number on the floor at the top of the escalators.
When I reached the 7th floor, I quickly saw the Olympic tuque that I wanted. I saw the matching Olympic mittens so I decided to get them as well. I went to line up to pay for the tuque and mittens and the cashier went to do something else at the time that I went to the cash. Some shoppers also lined up behind me. She then came back and asked me why the other cashier didn't serve me and I told her that the other person behind the cash left a few seconds after she did. She apologized for this and mentioned that she thought that the other cashier would take care of my purchase and even though I had stepped out of the line and was no longer in the front of the line, she told me that I could go to the front of the line (which I did) and paid for my purchase.
Somewhat surprised for a department store as large as La Baie but it appears as if the entire store is covered by free WiFi (at least in the area of the store that I visited while I was going up the escalators and on the 7th floor).
I would give La Baie / The Bay 3.5 stars which like my other reviews, I've rounded up to 4 stars as to not shortchange the company.
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