So....I have been to several of HT throughout the area but this particular location is closest to me but my least favorite. For the most part the food is on par with the other locations but we always have some issue at this location.
Four of us went this past Saturday night to watch come collage football. We expected it to be packed but it wasn't probably about 50% give or take a little throughout the night.
1) Both couples ordered oysters. Took a while for them to come out but we were not in a hurry so that isn't an issue however the issues were they were brought on undersized plates so they were falling off. Still no big deal. However, we did not get crackers, lemons, cocktail sauce, horseradish OR SHUCKERS. After about 10 minutes waitress comes by and we ask for these items and I order a beer. After about another 10 minutes the items show up but by then the oysters were cold but we were hungry so we ate them. Still no beer, ask again and it finally comes after about 20 minutes.
2) When the waitress cleans off the table from the appetizers she tries to carry to much a 3 plates shatter on the ground. No biggie, it happens.
3) Order our entrees, 2 of us got crab legs. Food arrives at different times. Salads after cooked items. Ehh, just happy to have our food. The crab legs were kinda salty but more importantly we each had several legs with no crab meat. Where did it go, IDK. Disappointed.
4) Advised the waitress we'd be there watching for a while to leave our tabs open. She says of course. Next thing we know she shows up with the bills. Which we sent back as we ordered another round.
I am pretty chill and have never given a bad review before but it seems to be something every time at this location. I once slipped on the bar floor due to water being puddled up which I didn't see. Mgmt at the time which is not the current mgmt was rude about it like it was my fault.
I wish my local HT would step it up.