I've never had a problem with their staff. I'm Persian and don't know much about wigs so I ask tons of questions and to be honest they have always been very friendly and helpful.
But I think their wigs are priced at least 20$ extra than any other beauty supply store in GTA. Cpl months ago i bought sentational cloud9 Maria from them and paid 150+tax The wig is beautiful I love her. Last month I bought 2 of the same wigs in 2 colors from gobeaytyny the shipping was 4.99 and in total for 2 wigs I paid 104 ..... As much as I love clore beauty for the variety of products that they carry but I feel they are way too expensive ....