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  • I use to be a server in a restaurant for 4 years only reason why I didn't go to manager. But I love this BWW it has the best wings.....when made to order. I came to this place with my family and I ordered the hot BBQ traditional wing and honey BBQ boneless combo to split with my 5 yr old daughter. Quick 20 minutes later food comes out. Okay my daughter is munching on appetizers and celery with ranch trying everything. It looks great til I look at the food and stickers and realize the order is mixed up. It says hot on traditional and hot BBQ on boneless.i realize this after I eat two wings and its hot AF so I quit eating. The server doesn't check on us the whole meal and when everyone else is done eating he says, "oh looks like we're done eating, save room for dessert?" I say, "No, but..(cut off) let me get you a box and a check. And rushes away. Dude. Calm. Down. So he comes back drops check and leaves quickly. I have to wait another 10min. He finally comes back and I told him the sauces got mixed up I did not eat the boneless wings so he walks away saying I'll take 2$ off. We didn't even have silverware the whole time! Are we suppose to eat coleslaw with our hands now? Okay 3 min later he comes back. I say I do not want a 2$ discount I just want some boneless honey BBQ for my daughter cause that's the meal we were splitting can I just reject the discount and get a little portion of the boneless wings for my 5 yr old!? He hesitates but says sure. Comes back in 10 min with a discount on the check and wings the whole time he was in such a hurry my parents couldn't even order another beer. The restaurant has good food it really does compared to other BWW we've been to in Vegas but this is the 2nd time service has been bad. Regardless of the service we still tipped cause we aren't animals but it seriously crossed my mind to just leave him a penny.
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