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| - Oh Michael's where do I even begin...What my friends and I remember about ladies night was not what we experienced this past Thursday night (see the fixes below). I will admit we did not get there until a little bit before 8pm, so there was not a lot of food left at the free buffet, but the server was nice enough to give us the last of the food. The cucumber/cream cheese appetizer and macaroni and cheese were amazing--I wish that there would have been more of this. Also, because we got there later all of the tables were filled up and we ended up standing for about 30 minutes until a table opened up--so I definitely recommend getting there at 7 or earlier.
Positives: The music--until 10pm they have a live R&B band which is amazing! They play a great mix of classic and new R&B. They encourage you to dance and it is a lot of fun! The live DJ played more Chicago stepping music this past Thursday, so if you did not know how to step you pretty much kept bumping into people on the dance floor. Ladies night is awesome because ladies get in for free, they give you a rose, they have a free buffet, and they give away prizes--I won a pair of Diamondbacks tickets--smile!
Fixes: The service was horrendous. Michael's is not that big and maybe has 15 tables and there were 4-5 wait staff, so why did our waitress never come back to check on us, refill our water, or ask how our food was? I ended up taking our water cups to the bar and asking the bartender to refill them.Also, my guy friend ended up getting our wine at the bar as I our waitress never returned. She came a total of four times--to get our menu, to get our order, and to drop off/pick up our check. If we did not go get beverages ourselves we would have never gotten them and spent the rest of the evening thirsty.
The food---oh gosh, were do I start? On Thursday nights they have a smaller menu, so there are only a few items to choose from ranging from $7-$15. My friends and I decided to order the nachos with fried chicken added and the sampler platter with catfish, waffle fries, and chicken wings. We were surprised by the lack of food that was on the plates when they were brought out. After getting over that we started to taste the food and it left a lot to be desired. The cheese on the nachos was cold, runny, and tasteless; the chips were the same kind you see at the movies when you order nachos; and there was no salsa, sour cream, beans, etc.--just fried chicken, cheese, and chips--it was such a disappointment that we sent it back. The sampler platter food was not any better as it was cold as well. The best thing on the platter was the waffle fries as you could tell they used some good seasoning . But, isn't that sad that the best thing on a sampler platter is the fries?!? And they have the nerve to put on the bottom of their menu "We specialize in quality over quantity"--my answer to that is you all specialize in neither one as the food needs a major upgrade.
I am unsure of what has happened to Michael's Café in the span of just a few months, but they need to make some major changes before I return again--if I ever return. The food and service is a joke and I expected a lot more from a restaurant that I enjoyed so much--now that is in the past. I wish that I could recommend another spot instead of this to go where you can get live R&B music and food, but many of them have closed.
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